Yes. I am able to connect mongodb from shell of the vm.
My installation process is:
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Firstly clone the trudesk repository from https://www.github.com/polonel/trudesk
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Rename the trudesk folder to my subdomain folder(like support.example.com) where I hosted virtual host and reverse proxy setup.
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Then, cd my_subdomain_folder and npm install -g yarn
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yarn command and yarn build command
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Then node app.js command.
After this process my, server console looks like:
