I have successfully setup and have Trudesk working for my website but I just have a few questions about Customer accounts.
Why when a new customer creates an account for the Support site does it create a new group with the email that was used?
Why does the Customer have access to assign support staff users to their ticket.
Why is the customer about to see the dashboard of the site?
This might be an error on my part but I have not messed with any of the permissions form the install, all are stock the way the site was installed.