I’m new to trudesk. Installed a fresh ubuntu 16 LTS and installed the single line key and installed the 1.0.14 successfully. Since the version is old and has lot of bugs including the incoming emails, I wanted to upgrade to the latest patch.
Make a backup of your trudesk instance using Settings>Backup.
Download the new codebase (
git clone https://github.com/polonel/trudesk)
Start trudesk as normal. It should automatically migrate the existing data to any database changes.
Another method would deploy a fresh instance on Ubuntu.
Set up a new database.
Once logged into the dashboard. Resore with Settings>Backup.