General Support


Support v1.0 Support forum for trudesk version 1.0
Topic Replies Activity
About the General Support category 1 October 18, 2018
Hardware Requirements 1 July 16, 2019
Unable to create new ticket after change of ticket type 2 July 10, 2019
After fresh install with ubuntu script "Invalid Log File" & no Color Scheme 3 July 4, 2019
All agents receiving email notifications 11 July 4, 2019
How to create tickets automatically when an email is sent to particular email 2 June 21, 2019
Mailer Check -- > Delete Message (Enabled) Does not generate ticket 1 June 16, 2019
Mail not synchronising 11 June 14, 2019
Ticket stats: cache still loading 4 June 8, 2019
Tickets Filter > Group and Assignee 2 June 7, 2019
Reply to user after creating a ticket with api 2 May 29, 2019
Connect to Mlab 2 May 20, 2019
Serverless install 1 May 16, 2019
Could not connect to Elasticsearch error 4 May 13, 2019
Elasticsearch error 3 May 6, 2019
How to upgrade DB version to 1.0.10+? 2 May 2, 2019
Socket.io Error 400 4 April 29, 2019
Migration of data 2 April 25, 2019
Dashboard data refresh 2 April 19, 2019
Users can see and send messages to users from other groups? 2 April 18, 2019
Stuck on Welcome page 3 April 12, 2019
Assignee Filter 4 April 9, 2019
Exporting Tags to import to other trudesk instance 3 March 29, 2019
MongoDB Crash - trudesk should be restarted 8 March 26, 2019
Installation process 3 March 16, 2019
How to import user from csv 5 March 16, 2019
Push Service - Signup Error 4 March 16, 2019
Installation of trudesk 15 March 15, 2019
New User Registration not possible 5 March 15, 2019
Windows Setup Steps 2 March 14, 2019