General Support


Support v1.0 Support forum for trudesk version 1.0
Topic Replies Activity
Windows Setup Steps

If of interest I share here my setup steps to get TruDesk running in a plain clean Windows VirtualBox. These steps should work for Windows 10/2016/2019. Main issue is Mailer with GMail as Node 11.xx seems to have a bug …

2 March 14, 2019
About the General Support category 1 October 18, 2018
Connect to Mlab 2 May 20, 2019
Serverless install 1 May 16, 2019
Could not connect to Elasticsearch error 4 May 13, 2019
Elasticsearch error 3 May 6, 2019
How to upgrade DB version to 1.0.10+? 2 May 2, 2019
Socket.io Error 400 4 April 29, 2019
Migration of data 2 April 25, 2019
Dashboard data refresh 2 April 19, 2019
Ticket stats: cache still loading 2 April 18, 2019
Users can see and send messages to users from other groups? 2 April 18, 2019
Stuck on Welcome page 3 April 12, 2019
Assignee Filter 4 April 9, 2019
Exporting Tags to import to other trudesk instance 3 March 29, 2019
Mail not synchronising 8 March 28, 2019
MongoDB Crash - trudesk should be restarted 8 March 26, 2019
Installation process 3 March 16, 2019
How to import user from csv 5 March 16, 2019
Push Service - Signup Error 4 March 16, 2019
Installation of trudesk 15 March 15, 2019
New User Registration not possible 5 March 15, 2019
Hierarchy in groups? 2 March 10, 2019
Support on node 8.4.0 1 March 9, 2019
Running 2 seperate instance of Trudesk on same Server 6 March 8, 2019
Trudesk is bugging 9 March 8, 2019
How calculate Avg Response 3 March 1, 2019
Error in mail server 4 February 27, 2019
How deploy in aws 10 February 25, 2019
Editing code in a virtual machine 4 February 20, 2019